We absolutely understand that buying correct size online can be a headache.
Even though, we have a full guide on the website, sometimes you just don’t have time to read trough all those explanations. Our team wants to make it easy for you as much as possible and you can always chat with us to help you determine the size. We are doing this for quite some time and we are barely ever wrong, so don’t hesitate to chat with us.
live chat is available 7 days a weeks from 7am to 9pm EST and if you see we are offline, just leave email address with a question and you’ll get answers very quickly.
Sizes of our bracelets are wrist circumferences and to find out your wrist circumference, you don’t necessarily need tape measure. You can do it with a simple twine and a ruler by wrapping a twine around your wrist and measuring its length.
Whenever you’re not sure which size to pick, you can always chat with us or send us email with pictures and we will be happy to spare you trouble of sending your favorite NEPTN back for resizing.
Your NEPTN team
Maria, EJ, Suzana & Wolf
Valentines is just couple of weeks a way and $250 Gift card can come very handy, especially if you have multiple Valentines lol.
On January 31st any time of the day, you need to make a post containing NEPTN that you already own or a picture with river, ocean... or our simply our logo. And write why do you like NEPTN, why would you like to get the gift card etc...
Post needs to be public and have these hashtags #neptn #neptnbrand #neptncompetition #savetheoceans and link to our website www.neptn.us if you throw few #plasicfreeoceans and #recycle hashtags, even better!!
Let's start new year right :)
We just launched our first ever rewards program as we want to thank all that were supporting us in 2020.
Come to help if you are in town & we have something special for you :)
For some time now we assisted multiple non profits to keep our nature clean, but this year we are teaming up with @cleanmiamibeach for Holiday Clean Up. It's time to give our planet back for everything that it gave to us. Stay humble and support your local organisations to help them keep our environment clean.
This page is here to help you to find the perfect bracelet size for your wrist.
You will also find information regarding what to do if you want to change sizes after receiving your order.
Measure your wrist with tape measure and choose from the chart below your correct NEPTN size.
Shown measurements are wrist circumference, not bracelet lengths. Lengths vary based on bracelet thickness.
WHEN MEASURING YOUR WRIST MAKE SURE YOU ARE NOT USING A STRING, TWINE, CABLE OR ANYTHING THAT IS THICKER THAN 1/16 OF INCH AS IT WILL GIVE YOU INACCURATE MEASUREMENT.
We add just the right amount of length to your final bracelet so that it will fit perfect.
No matter which kind of claps or whether it is a single or double or even triple bracelet.
If you are between sizes, please contact us to firstname.lastname@example.org or chat live on our website, so we can help you find correct size
Check the two pictures below for the perfect bracelet size
If you don't have a measuring tape on hand, you can print PDF below instead and cut out the NEPTN measurements.
If you don't have printer, you can use simple twine, wrap it around your wrist the way you'd like for bracelet to fit and measure the length with ruler - that will be your wrist circumference.
PLEASE PRINT ON LETTER SIZE OR A4 IN LANDSCAPE MODE AND NO SCALING TO GET THE MOST PRECISE MEASUREMENT
Click on on the picture below to download the PDF picture:
* For ANY questions regarding size or custom sizing please email us at email@example.com or chat with us live on FB: NEPTN (US, GB, AU...) or IG @neptnbrand
We are very responsive, so don't hesitate to reach out! It will save you a lot of time later on when you don't have to send it back for resizing :)
We want you to have a long-lasting excellent experience with your new NEPTN jewelry. The perfect fit is an essential part of that. This is why we make it easy for you to change your size.
Just follow these steps and we will change your NEPTN piece to the desired size.
*PLEASE NOTE: wrist circumference is not the same as bracelet length. Length of bracelets will vary based on their thickness.1. Print out our SIZE CHANCE form. Please click the link below to download the PDF file:
2. Fill in your desired size as well as your order number and your name.
3. Send the filled out SIZE CHANGE form and the NEPTN jewelry to our office address:
Please add 5 USD for new shipping & handling.
4. Upon receiving your item, we will take care of new length and send back to you as fast as possible.
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