09.09.2020 Update
DUE TO INTERNATIONAL DISRUPTIONS IN STANDARD MAIL DELIVERY AT THE MOMENT ALL INTERNATIONAL SHIPMENTS WILL BE SENT VIA EITHER DHL OR UPS. THANK YOU FOR YOUR UNDERSTANDING.
We hope everyone is healthy & safe
During the pandemic shipping carriers are prioritizing medical equipment and supplies shipments which can cause delays in standard mail delivery in some areas, inside the country and out. Aside from that challenge they are also having limited transportation. Canada is slightly more affected by this and we are just asking for little patience.
We will try to compensate for that delay by processing your orders faster and working extended hours. Don’t hesitate to reach out if you need your package faster than via options offered on the website.
Please keep this in mind when placing the order and don't hesitate to reach out to us if you have any questions.
Stay healthy & safe
Your NEPTN team
Maria, EJ, Suzana & Wolf
3 Responses
Mark
Just received my two bracelets and they exceeded my expectations. Great quality and look. Will be buying allot more!!!
Colin W. Barmstone
Could you please verify if my order has been processed, l realize there are more important orders that have to be filled before mine. I purchased mine on April 21st order # 22587. I understand if there is a delay, I can wait I just need to know whether Or not my order has fallen between the cracks thanks. Sincerely Colin W. Barmstone
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J.R. Rognrud
July 01, 2020
It’s a quality product.
Delivered in a timely fashion.