ABOUT US & CONTACT

Who is NEPTN?

Founded April 1st, 2016.

The concept of our online store is to produce premium quality products for you in our small workshop in Miami. Therefore, you can order a variety of different sizes to get the perfect fit. Each product is hand-crafted individually for you.

NEPTN creates ruggedly handsome accessories that evoke both the beauty and strength of the ocean

Our design is minimalistic & distinct.

We offer a lifetime guarantee on adhesive components. The leather and the sailing ropes we use are imported from Italy and Germany. The clasps have the strongest available magnets and the stainless steel is nickel free and made to last forever.

Enjoy your new NEPTN brand accessory and may the wind be at your back. Thank you for shopping with us...

Inspired by strength of the ocean and freedom

#neptnbrand #neptnprotectsoceans #savetheoceans


Cheers
Suzana & Wolf

 

Our mailing address:

NEPTN
5161 Collins Ave #1406
Miami Beach
FL 33140
USA

 

The fastest way to get in touch with us is via email.

You can use the form at the bottom of this page or choose one specific email address that suits your inquiry from the list below.

After sending your email you will receive an immediate reply with information regarding your request. 

Warranty, general questions & requests:

hello@neptn.us

Order changes before they ship out:

changedmymind@neptn.us  

© NEPTN


FINDING PERFECT SIZE

This page is here to help you to find the perfect bracelet size for your wrist.

You will also find information regarding what to do if you want to change sizes after receiving your order.

FINDING THE PERFECT SIZE:

Measure your wrist with tape measure and choose from the chart below your correct NEPTN size.

Shown measurements are wrist circumference, not bracelet lengths. Lengths vary based on bracelet thickness. 

WHEN MEASURING YOUR WRIST MAKE SURE YOU ARE NOT USING A STRING, TWINE, CABLE OR ANYTHING THAT IS THICKER THAN 1/16 OF INCH AS IT WILL GIVE YOU INACCURATE MEASUREMENT.

We add just the right amount of length to your final bracelet so that it will fit perfect.
No matter which kind of claps or whether it is a single or double or even triple bracelet.

If you are between sizes, please contact us to hello@neptn.us or chat live on our website, so we can help you find correct size

Check the two pictures below for the perfect bracelet size

Women wrist circumferences:

women sizing guide

Men wrist circumference:

Men sizing guide

 

If you don't have a measuring tape on hand, you can print PDF below instead and cut out the NEPTN measurements.

 If you don't have printer, you can use simple twine, wrap it around your wrist the way you'd like for bracelet to fit and measure the length with ruler - that will be your wrist circumference. 

PLEASE PRINT ON LETTER SIZE OR A4 IN LANDSCAPE MODE AND NO SCALING TO GET THE MOST PRECISE MEASUREMENT 

Click on on the picture below to download the PDF picture:


___________________________________________________________

* For ANY questions regarding size or custom sizing please email us at hello@neptn.us or chat with us live on FB: NEPTN (US, GB, AU...) or IG @neptnbrand
We are very responsive, so don't hesitate to reach out! It will save you a lot of time later on when you don't have to send it back for resizing :)

SIZE CHANGE AFTER RECEIVING

We want you to have a long-lasting excellent experience with your new NEPTN jewelry. The perfect fit is an essential part of that. This is why we make it easy for you to change your size.

Just follow these steps and we will change your NEPTN piece to the desired size.

*PLEASE NOTE: wrist circumference is not the same as bracelet length. Length of bracelets will vary based on their thickness.  

1. Print out our SIZE CHANCE form. Please click the link below to download the PDF file:
SIZE CHANGE FORM

 
2. Fill in your desired size as well as your order number and your name.

3. Send the filled out SIZE CHANGE form and the NEPTN jewelry to our office address: 

Please add 5 USD for new shipping & handling.

    NEPTN-US LLC
    5161 COLLINS AVE
                                                            #1406
    MIAMI BEACH, FL
    33140

     

    4. Upon receiving your item, we will take care of new length and send back to you as fast as possible.

    sign up for newsletter