A H O Y
NEPTN every year celebrates his birthday with all of you!!!
YOU are the reason we exist and continuously trying to deliver excellent service and even better products.
This year we decided to do sale like we never did before on any other day but Black Friday. Only TODAY from 6am to midnight (EST) you will be able to take advantage of 30% sale on all of our products. **
all the profits are going to our employees. Thank you for keeping them in business :)
Afterall, it's your continuous trust is what made it possible for us to celebrate our 4th Birthday :-)
For those who don't know too much about us, here are some highlights:
- NEPTN was originally founded in Germany in 2014 and made it's move to US on April 1st 2016.
- all of our products are made to order in our workshop in Miami from genuine leather, lane, stainless steel clasps with option of 24k Gold or Rose Gold plating for some collections (925 silver options coming soon)
- we offer free size changes & lifetime warranty on adhesive
- standard shipping in US is free on orders over $29 & over $149 for Canada
- due to their handcrafting time, we do not offer overnight shipping, orders usually ship within 24-36 hrs after you place the order
- we will always reply to your every request (sometimes we get too many of them, so it might take us a day or two, but we usually reply within few hours via email and immediately via website chat)
- even though we have some waterproof styles, we always recommend you to keep them away from salty water
- whenever you have doubts about sizing, you can reach out to us, we will help you
And if you made it till end of this blog post, you definitely deserve your 30% discount code that can be used until April 7th at midnight (EST)
Be happy all :-)
your NEPTN team
Wolf, Maria, EJ & Suzana
** Due to special pricing in this sale and the fact that profits are going to our employees, all items bought during this sale are not eligible for return/refund
Let's start new year right :)
We just launched our first ever rewards program as we want to thank all that were supporting us in 2020.
Come to help if you are in town & we have something special for you :)
For some time now we assisted multiple non profits to keep our nature clean, but this year we are teaming up with @cleanmiamibeach for Holiday Clean Up. It's time to give our planet back for everything that it gave to us. Stay humble and support your local organisations to help them keep our environment clean.
Did you know that this team of people on this day alone (in less than 2 hours) collected over 700lbs plastic bottles, cans, styrofoam cups, fishing rods, plastic straws, tooth brushes, lighters ....
We donated about 50 bracelets (retail value about $2,500) to Clean Miami Beach organisation for this clean up and everyone who gave donation (regardless of the amount donated) got one bracelet. All donations are going to support non profit organisation that helps us keep our home better place.
This page is here to help you to find the perfect bracelet size for your wrist.
You will also find information regarding what to do if you want to change sizes after receiving your order.
Measure your wrist with tape measure and choose from the chart below your correct NEPTN size.
Shown measurements are wrist circumference, not bracelet lengths. Lengths vary based on bracelet thickness.
WHEN MEASURING YOUR WRIST MAKE SURE YOU ARE NOT USING A STRING, TWINE, CABLE OR ANYTHING THAT IS THICKER THAN 1/16 OF INCH AS IT WILL GIVE YOU INACCURATE MEASUREMENT.
We add just the right amount of length to your final bracelet so that it will fit perfect.
No matter which kind of claps or whether it is a single or double or even triple bracelet.
If you are between sizes, please contact us to firstname.lastname@example.org or chat live on our website, so we can help you find correct size
Check the two pictures below for the perfect bracelet size
If you don't have a measuring tape on hand, you can print PDF below instead and cut out the NEPTN measurements.
If you don't have printer, you can use simple twine, wrap it around your wrist the way you'd like for bracelet to fit and measure the length with ruler - that will be your wrist circumference.
PLEASE PRINT ON LETTER SIZE OR A4 IN LANDSCAPE MODE AND NO SCALING TO GET THE MOST PRECISE MEASUREMENT
Click on on the picture below to download the PDF picture:
* For ANY questions regarding size or custom sizing please email us at email@example.com or chat with us live on FB: NEPTN (US, GB, AU...) or IG @neptnbrand
We are very responsive, so don't hesitate to reach out! It will save you a lot of time later on when you don't have to send it back for resizing :)
We want you to have a long-lasting excellent experience with your new NEPTN jewelry. The perfect fit is an essential part of that. This is why we make it easy for you to change your size.
Just follow these steps and we will change your NEPTN piece to the desired size.
*PLEASE NOTE: wrist circumference is not the same as bracelet length. Length of bracelets will vary based on their thickness.1. Print out our SIZE CHANCE form. Please click the link below to download the PDF file:
2. Fill in your desired size as well as your order number and your name.
3. Send the filled out SIZE CHANGE form and the NEPTN jewelry to our office address:
Please add 5 USD for new shipping & handling.
4. Upon receiving your item, we will take care of new length and send back to you as fast as possible.
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